Return & Refunds – Ashrein
24-HOUR SALE - 50%-80% OFF & FREE SHIPPING! | Get 1 Free Product with Online Payment
24-HOUR SALE - 50%-80% OFF & FREE SHIPPING! | Get 1 Free Product with Online Payment
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Return & Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded. 

  • What are the refund timelines if I cancel or return a product?

The refund timelines will depend on the payment modes as listed below:

  • Debit card - 7-9 Business days
  • Credit - 7-9 Business days
  • Net banking - 3-7 business days
  • COD - IMPS, 1 Business days
  • EMI (Standard + No cost + Debit card) - 7- 9 Business days
  • PhonePe:
  • PhonePe wallet - 24 hours
  • PhonePe UPI - 1 business day
  • PhonePe Credit/Debit card - 7 business days

 

Note: Refunds will be credited to the payment source used at the time of placing an order.

The mode of refund in case of payment through 'Cash on Delivery' will be IMPS